Being in the industry we’re in we’re often providing quotes for prospective customers and as our sales team have been on holidays through the summer, I’ve been going on a few of the bids, just like the old days, before we had a sales team when I did them all myself.
On the 1st September 2003 we started trading as Edwards Commercial Cleaning and 11 years later we’re now employing over 200 staff and operating throughout the North East and Yorkshire.
Luckily enough I’ve been to a few birthday parties, anniversaries and a couple of ‘Sportsman’s Dinners’ over the past month or two and at those events with a buffet on, I’ve made sure I had something to eat before I got there. Sounds ungrateful? Well read on.
On Tuesday the 8th July I’ve been invited back to my old school, Ponteland High School to participate in their ‘Entrepreneur Week’ where the students join in various tasks and to give them many different opportunities to see if they have the ‘bug for business.’
Look what our fantastic clients think of what we do for them..
One of the areas we work extremely hard at is helping our customer to control their costs and adding value where we can. Most of the cost is simply labour charges, you’re paying for a cleaning operative to physically do a task and therefore reducing the number of tasks or making a task easier or quicker (increasing productivity) will help. There are some things where clients can also help themselves and ensure cleaning costs are kept under control and here are a few examples of where money can be saved.
Over the years we’ve visited a lot of potential clients and poked our heads in to a huge number of cleaning cupboards. As I’ve recently been training new Business Development Managers, I’ve been back in to visiting buildings and looking around the areas used to store mops, cloths and associated equipment etc.
One of the markets we specialise in is the clinical industry where we clean a lot of dental and doctor surgeries and we do work directly for the Primary Care Trust (NHS). The largest site we look after has today had an audit to ensure that we are compliant with our Service Level Agreement and we do this by working to stringent Key Performance Indicators (KPI’s). We’re delighted to have achieved a 99% score. Huge congratulations to the team and Operations Managers who work so very hard to ensure that standards remain consistently high.
Tidy growth as Tyneside cleaning company creates 100 new jobs + expands into new region
A multi-million pound, family-run commercial cleaning business, based in Newcastle, is exceeding its growth plans by opening a new office that could create up to 100 jobs by the end of 2015.
Edwards Commercial Cleaning provides a range of cleaning services to companies all over the UK and employs around 200 staff from its HQ in Jesmond.
I’d imaging like most people in business my role models are probably the same, or very similar to everyone else’s, Richard Branson and Alan Sugar to name just two. But I’d like to dedicate my first ever blog to someone else.