Hazel joined the newly formed company in 2003 and runs the administration side of the business. With 15 years of local government administration experience, Hazel does everything from payroll and invoicing to cash collection, banking and all the personnel contracts for the workforce. “I’ve been in administration since I was 17 and started at the the DHSS in Longbenton. It gave me an excellent grounding in the importance of systems and ways of working efficiently. Now with our own family business, looking after the clients and our staff is so important. Getting the invoices right and ensuring our staff are paid correctly, on time is vital. Happy staff look after the customers and that’s what it’s all about.”