One of the markets we specialise in is the clinical industry where we clean a lot of dental and doctor surgeries and we do work directly for the Primary Care Trust (NHS). The largest site we look after has today had an audit to ensure that we are compliant with our Service Level Agreement and we do this by working to stringent Key Performance Indicators (KPI’s). We’re delighted to have achieved a 99% score. Huge congratulations to the team and Operations Managers who work so very hard to ensure that standards remain consistently high.