Reflections of 2014

A year ago Hazel and I sat in the Marriot Hotel in Panjim, Goa, on a winter break overlooking the Mandovi River and talked about goals and aspirations for both our business and personal lives for 2014. We find Christmas and a New Year a great time to look at what’s been achieved and look forward to the next 12 months.

Determination, like no other

One of my favourite TV programmes is the BBC’s DIY SOS. I just love the way people pull together and make things happen, in fact make things right for those desperately in need of a little help. I’m always astounded by the way people give up their time and money to assist where it’s needed the most. Often these individuals and groups are strangers and simply give because they can and have a desire to ‘give a little something back.’

Back to School

On Tuesday the 8th July I’ve been invited back to my old school, Ponteland High School to participate in their ‘Entrepreneur Week’ where the students join in various tasks and to give them many different opportunities to see if they have the ‘bug for business.’

Controlling Cleaning Costs

One of the areas we work extremely hard at is helping our customer to control their costs and adding value where we can. Most of the cost is simply labour charges, you’re paying for a cleaning operative to physically do a task and therefore reducing the number of tasks or making a task easier or quicker (increasing productivity) will help. There are some things where clients can also help themselves and ensure cleaning costs are kept under control and here are a few examples of where money can be saved.

Cross Contamination Surprises

Over the years we’ve visited a lot of potential clients and poked our heads in to a huge number of cleaning cupboards. As I’ve recently been training new Business Development Managers, I’ve been back in to visiting buildings and looking around the areas used to store mops, cloths and associated equipment etc.